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The Role of the Network Administrator

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You may have asked what the role of the Network Administrator was . . . exactly. What does a network administrator do? What roles and responsibilities come along with the role of the Network Administrator?

A Network administrator is responsible for keeping a company’s computer network in shape and running smoothly. This coordination of software and computers is important to the business operations of any company or organization.

The job of the Network Administrator can be broad or narrow depending on the company’s needs and complexity of the network. In general, the responsibilities of a Network Administrator include:

  • Designing and planning of the network
  • Installing the network, the computers and peripherals
  • Maintaining, repairing and upgrading the network and computers
  • Troubleshooting, diagnosing and fixing problems with the network, the hardware and software including providing preventative maintenance to prevent issues from arising
  • Monitoring the network and computer systems to provided improved performance

Communication Skills needed by the Network Administrator

Since a Network Administrator is responsible for what happens behind the scenes, the network, software and hardware, and must also deal with the various teams and end users, a certain set of skills are required.

Critical and analytical thinking: This skill is a must as a Network Administrator must approach problems arising in a logical and consistent manner.

Time Management: Since the need to juggle several projects simultaneously, this skill is too important. The ability to look ahead while dealing with the present is vital for a smooth-running network.

People skills: Some refer this skill as interpersonal skills. Since a Network Administrator must deal with a diverse range of people, from end users to other technicians, it is important that communication is clear and understandable to all concerned.

Continued education: The field of technology is in a constant state of flux and change. It is important that a Network Administrator keep up on the latest changes and trends in technology. Failing to do so is a guaranteed route to failure as a Network Administrator.

The 'Not-So-Typical' Day of the Network Administrator

Two days are never the same, and there is never a dull moment. Well, this is partially true. Though you may have a dull moment, rare as it can be, the part about two days never being the same is quite true.

The typical, normal day consists of fixing network problems as well as preventing problems, supporting both other team members as well as your end users. You can add to this the inevitable putting out fires that may arise from your end users while at the same time working on projects.

Some of these projects can be the creation of new programs or scripts to aid the network be more efficient or researching technology as well as brainstorming to come up with creative solutions for your company’s needs.